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Upgrade, downgrade or cancel your account

Catalog Machine is a monthly subscription — you can upgrade or downgrade at any time.

Upgrade

Open the Change Plan page, pick your plan, click Upgrade, and enter your billing details if you're a new subscriber.

Downgrade

Open the same Change Plan page and choose a lower plan. Your data is kept after a downgrade — you just can't add beyond your new plan's limits. On the Free plan, sign in at least once every 2 weeks to keep your account active.

Pause your account (Park plan)

Not ready to cancel but want a break? You can park your account instead. Parking keeps your account and all your data, including catalogs, products, line sheets, and price lists, safe and ready for a small monthly or yearly fee, so you can pick up where you left off whenever you come back.

The Park option appears inside the cancellation flow, not as a separate plan on the grid. Open the Change Plan page, click Cancel Plan, choose a reason, and on the next Options step select Park your account, where you'll see the monthly and yearly price.

Cancel

If you only want to take a break, consider parking your account instead (see above), which keeps everything saved. To cancel a paid plan, open the Change Plan page and choose Cancel Plan — this moves you to the Free plan and keeps your catalogs and products. To update your card or pay a failed invoice, use the Billing page. To permanently close your account and delete all data, just ask in AI Help or contact support.

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